1. Overview

Trafiq ("we," "our," or "us") provides this Refund Policy to explain the money-back guarantee referenced in our Terms of Service and describe how to request a refund.

2. 30-Day Money-Back Guarantee

Every paid plan includes a 14-day free trial and a 30-day money-back guarantee. If you are not satisfied with the Service, you may cancel your subscription at any time during the first 30 days after your paid subscription begins for a full refund of the fees charged for that period.

3. How to Request a Refund

To request a refund under this policy, contact us at support@trafiq.ai within 30 days of your paid subscription starting. Refunds are issued to the original payment method used at checkout.

4. How Payments and Refunds Are Processed

Payments are processed by the payment provider shown at checkout and identified on your receipt. Approved refunds are sent through that provider to the original payment method. Your bank or card issuer may need additional business days to post the refund after it is issued.

5. Outside the Guarantee Window

Requests made after the 30-day window are handled under Section 4 (Subscription and Payment) of our Terms of Service, which provides that fees are non-refundable except as required by law or as explicitly stated in this policy.

6. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

7. Contact Us

If you have questions about this Refund Policy or want to request a refund, contact us:

Trafiq

Email: support@trafiq.ai

Address: 131 Continental Dr, Suite 305, Newark, DE 19713, US